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1. Copyright

All images and text on this website are the property of Marvalus. For any use of this material that goes beyond a mere quote or reference to our website, such as pinning our photos on Pinterest (for which we thank you), please contact us beforehand to receive an express written permission.

2. Privacy policy

We will not use any of your personal information sent to us or saved in your account for any other purpose than contacting you about the query or order you have made, nor we will transfer it to any third parties. After asking and receiving your explicit agreement we may periodically inform you about the novelties at our gallery.

3. Use of cookies

Cookies are very small text files that are stored on your computer when you visit some websites. We use cookies to help identify your computer so we can tailor your user experience. You can disable any cookies already stored on your computer, but this may stop our website from functioning properly.

Our website uses the following cookies: some cookies that are strictly linked to the operation of our website (such as remembering what is in your shopping cart or where you are in the ordering process), cookies that anonymously track the pages you visit via Google Analytics, cookies allowing you to share pages with social websites such as Pinterest or Facebook.

4. Buying our objects 

4.1. Description of objects

All objects we sell are antiques, sold in the state “AS IS”, i.e. as we have acquired them. You can amplify each image on our website to see the close-up details of each object. Please do not hesitate to contact us if you have specific questions about any of the items.

4.2. Payments

When placing an order you have the option to pay via Paypal account, with credit card, with direct bank transfer or cash upon delivery (for pick-ups in Brussels).

4.3. Shipping

We are located in Belgium and Spain. Shipping to Belgium, UK, France, Germany, the Netherlands, Luxembourg, Switzerland and Spain is free with postnl or bpost. For any other destination, please email us at info@marvalus.eu to receive a quote for shipping and we will send you the information. We have extensive experience of shipping around Europe, to the USA and beyond. We ship items once the payment has been received.

DELIVERY IN BELGIUM

We offer free personal courier delivery in Belgium. 

Upon request we can supply the object for your inspection at the place and time of your choosing. This service is payable in advance and deducted from the total purchase price. 

If you are satisfied with the object, you can keep it and enjoy it (and pay the price minus the inspection fee). Should you not like it, you would have only paid the delivery for close inspection. 

The inspection fee is 35 euros for Brussels (60 euros for Ghent and Antwerp, consult us for other cities) and should be paid beforehand to our bank account (BE54 1325 4672 6797, BIC/SWIFT BNAGBEBB).

ANY OTHER COUNTRY

All parcels will be sent with Signed for Delivery and Track and Trace. Do not hesitate to contact us before buying if you have questions about a shipping mode. All items for shipping are carefully packed and inspected by us.

4.4. Service and returns

We value each customer and offer personalised service. If for whatever reason you are not completely satisfied with the object you have received please get in touch with us so that we will try to find a solution.

If upon the reception of the object you have bought you change your mind, you have the right to withdraw from your order within 14 days of its reception for any reasons. You are however required to 

1) send us an unequivocal written statement containing the following information: our address and telephone number, your name, your address, the date, the name/description of the object, when it was ordered and when you received it, as well as the phrase “I/We hereby give notice that I/We withdraw from my/our contract of sale of the following/above-mentioned goods”;

2) return us the object(s) you bought in exactly the same state as you received it.

We will refund you the whole price of the object as well as the shipping costs within 14 days from receipt of your withdrawal notification or from the receipt of the returned object if that occurs later than 14 days from the notification date. We may charge you additional delivery costs if you specifically requested non-standard (express) delivery. In all cases, you will have to pay the costs of returning the object to us.